Contact and support

Help Center

If you are having a medical emergency, call 911 or visit an emergency room immediately. MUSC Health virtual care is not for emergency medical care.

Customer Support

If you are having issues logging into your account, need help with prescriptions or encountered an error while completing a visit, chat using the icon in the lower-right corner of the screen or call 843-474-1920
If you are waiting for a provider to respond to your virtual visit, thank you for your patience. The provider will be with you shortly.
For all other inquiries, including general hospital inquiries, please call 843-792-1414